DELIVERY & PAYMENT METHODS

Orders are prepared with care and sent from Switzerland. Delivery options and the final cost are shown before payment.

Delivery in Switzerland

Estimated delivery time: 3–5 working days
Free delivery from CHF 60.–
Delivery charges below CHF 60.– are shown at checkout
Tracking is provided when available for the selected service

International delivery

Where international delivery is offered, the available service and price appear at checkout. Import duties, taxes or customs fees charged by the destination country are the customer’s responsibility.

Secure payments

Payments are securely processed through Stripe Checkout. Available card and wallet options may vary by device and country. Pomelo Jewelry does not store your full card details.

Order confirmation

After payment you will receive an order confirmation. Please check the delivery information and contact us promptly if anything needs correcting.