PRIVACY POLICY

Pomelo Jewelry uses personal information only to operate the shop, fulfil orders, provide support and improve the customer experience.

Information we collect

Contact and delivery details supplied at checkout
Order, payment-status and customer-service information
Email address and requested product when you ask for a restock notification
Basic technical information needed for site security and operation
Newsletter details when you choose to subscribe

How we use it

We use this information to process and deliver orders, respond to requests, prevent fraud, meet legal obligations and—only with your consent—send marketing updates.

Service providers

We share only the information necessary with trusted providers such as payment processors, hosting services and delivery partners. Card details are processed securely by Stripe and are not stored by Pomelo Jewelry.

Retention and rights

Information is kept only as long as needed for the purposes above and applicable accounting or legal requirements. You may request access, correction or deletion of your personal information where the law allows.

Contact

For privacy questions or requests, email pomelojewelry@gmail.com.